Privacy Statement

Last Updated: 20/09/2023

Introduction

Welcome to MY Healthstyle ("we," "us," "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Statement explains how we collect, use, disclose, and protect your information when you visit our website, make purchases, and interact with our services.

Information We Collect

  1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you make a purchase or create an account.
  2. Payment Information: When you make a purchase, your payment information, including credit card numbers or payment details from services like Apple Pay, Google Pay, or PayPal, is securely processed and stored by our trusted payment processors.
  3. Website Usage: We collect pseudonymised data related to your interactions with our website, including IP address, browser type, device information, and browsing patterns. This information helps us improve our website's functionality and performance.

How We Use Your Information

We use the collected information for the following purposes:

  1. To process and fulfill your orders.
  2. To provide customer support and address your inquiries.
  3. To improve and personalize your browsing experience on our website.
  4. To send you important updates, promotions, and marketing communications if you have opted in.
  5. To comply with legal obligations and protect our rights and the rights of others.

Data Security

We take reasonable measures to protect your personal information. However, please be aware that no method of transmission over the internet is entirely secure. We cannot guarantee the security of your data transmitted to our website, so any transmission is at your own risk. Rest assured that we continuously strive to enhance our security measures to protect your information to the best of our abilities. Your data's safety is a top priority for us.

 

Sharing Your Information

We may share your personal information with third-party service providers for the purposes of processing payments, fulfilling orders, and enhancing your user experience. We will never sell or rent your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behaviour on our website. You can manage your cookie preferences through your browser settings.

Your Rights

You have the following rights regarding your personal information:

  1. The right to access and request a copy of your personal data.
  2. The right to correct any inaccurate or incomplete personal data.
  3. The right to request the deletion of your personal data.
  4. The right to opt out of marketing communications.

To exercise any of these rights, please contact us using the contact information provided below.

Contact Us

If you have any questions or concerns about our Privacy Statement or how we handle your personal information, please contact us at:

Email: support@myhealthstyle.com.au

Phone: 1800 959 777

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or for legal reasons. Please review this page periodically for any updates.